{
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    "id": "x5yfvfpwp66m",
    "name": "Nium",
    "url": "https://status.nium.com"
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    "indicator": "none",
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The service is now stable and functioning as usual.","created_at":"2025-05-14T05:37:26.607Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-14T05:37:26.607Z","display_at":"2025-05-12T00:30:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"hlb8wm3xf2bv","incident_id":"vpjdkw0sm48q","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Service degradation","status":"resolved","created_at":"2025-01-21T13:36:40.733Z","updated_at":"2025-01-21T13:36:58.245Z","monitoring_at":null,"resolved_at":"2025-01-21T13:36:40.774Z","impact":"major","shortlink":"https://stspg.io/xz6d7vkntvvc","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-01-21T13:36:40.730Z","reminder_intervals":null,"id":"dmvk88ky0fnw","page_id":"x5yfvfpwp66m","incident_updates":[{"status":"resolved","body":"On 21st January 2025, between 12:49 and 12:59 UTC, we observed a service degradation in the Nium core services, during which transactions and API calls failed intermittently. The service is now stable and functioning as usual.","created_at":"2025-01-21T13:36:40.774Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-01-21T13:36:40.774Z","display_at":"2025-01-21T13:36:40.774Z","deliver_notifications":true,"tweet_id":null,"id":"m3m6jhzhtkwj","incident_id":"dmvk88ky0fnw","custom_tweet":null,"affected_components":[{"code":"jddgmczdlm68","name":"Payouts","old_status":"operational","new_status":"operational"},{"code":"vp8l8l9dc9vh","name":"Issuance and Cards","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Payouts","created_at":"2024-07-29T18:13:59.300Z","updated_at":"2026-07-24T15:37:23.056Z","position":2,"description":"Nium's Payout APIs","showcase":true,"start_date":"2024-07-29T00:00:00.000Z","id":"jddgmczdlm68","page_id":"x5yfvfpwp66m","group_id":null},{"status":"operational","name":"Issuance and Cards","created_at":"2024-07-29T18:16:27.937Z","updated_at":"2026-07-24T15:38:31.405Z","position":5,"description":null,"showcase":true,"start_date":"2024-07-29T00:00:00.000Z","id":"vp8l8l9dc9vh","page_id":"x5yfvfpwp66m","group_id":null}]},{"name":"Scheduled maintenance - Service degradation","status":"resolved","created_at":"2024-11-26T07:00:00.000Z","updated_at":"2024-11-26T14:08:30.608Z","monitoring_at":null,"resolved_at":"2024-11-26T07:00:00.000Z","impact":"minor","shortlink":"https://stspg.io/gk2jpfgwhn22","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-11-26T07:00:00.000Z","reminder_intervals":null,"id":"wq7xnlsq0jc2","page_id":"x5yfvfpwp66m","incident_updates":[{"status":"resolved","body":"We had a scheduled maintenance on 26th Nov 2024 from 12:30 to 13:00 UTC, during which the Card Authorization, Payout and Customer Onboarding services experienced intermittent service degradation.\n\nThe maintenance has now been completed, and both services are fully restored and operating without any issues.","created_at":"2024-11-26T14:06:54.865Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-11-26T14:08:30.536Z","display_at":"2024-11-26T07:00:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"94x2vnpmrd57","incident_id":"wq7xnlsq0jc2","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Service degradation in core service","status":"resolved","created_at":"2024-10-29T06:00:44.000Z","updated_at":"2024-11-25T06:03:39.843Z","monitoring_at":null,"resolved_at":"2024-10-29T06:00:44.000Z","impact":"major","shortlink":"https://stspg.io/dqlwsxksykxb","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-10-29T06:00:44.000Z","reminder_intervals":"[]","id":"d7pc7mvljf3k","page_id":"x5yfvfpwp66m","incident_updates":[{"status":"resolved","body":"Card Authorization and Payout requests were temporarily disrupted due to service degradation. Upon investigation, we discovered the issue and fixed it swiftly. Now the service is up and fully operational.","created_at":"2024-11-25T06:01:44.749Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-11-25T06:02:16.481Z","display_at":"2024-10-29T06:00:44.000Z","deliver_notifications":false,"tweet_id":null,"id":"bmm4q1nfqzdt","incident_id":"d7pc7mvljf3k","custom_tweet":null,"affected_components":[{"code":"jddgmczdlm68","name":"Payouts","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Payouts","created_at":"2024-07-29T18:13:59.300Z","updated_at":"2026-07-24T15:37:23.056Z","position":2,"description":"Nium's Payout APIs","showcase":true,"start_date":"2024-07-29T00:00:00.000Z","id":"jddgmczdlm68","page_id":"x5yfvfpwp66m","group_id":null}]},{"name":"Service Degradation in Report Service","status":"resolved","created_at":"2024-09-28T17:00:00.000Z","updated_at":"2024-10-04T06:33:23.054Z","monitoring_at":null,"resolved_at":"2024-09-28T17:00:00.000Z","impact":"minor","shortlink":"https://stspg.io/6918kvqqqg05","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-10-04T06:33:13.103Z","reminder_intervals":null,"id":"d96n9yx4qgjs","page_id":"x5yfvfpwp66m","incident_updates":[{"status":"resolved","body":"Due to a regular maintenance in the reporting service DB, the service was intermittently unavailable. It has now been fully restored and is functioning as expected.","created_at":"2024-10-04T06:33:13.159Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-10-04T06:33:13.159Z","display_at":"2024-09-28T17:00:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"tsy4yj3zpdp9","incident_id":"d96n9yx4qgjs","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Service Degradation in Report Service","status":"resolved","created_at":"2024-09-07T17:00:00.000Z","updated_at":"2024-09-24T05:41:49.992Z","monitoring_at":null,"resolved_at":"2024-09-07T17:00:00.000Z","impact":"minor","shortlink":"https://stspg.io/fyjjgdrz08nl","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-09-24T05:40:08.154Z","reminder_intervals":null,"id":"fvqn0kppzhs9","page_id":"x5yfvfpwp66m","incident_updates":[{"status":"resolved","body":"We performed emergency maintenance on the report service. During the maintenance window, the service was intermittently unavailable. It has now been fully restored and is functioning as expected.","created_at":"2024-09-24T05:40:08.203Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-09-24T05:40:08.203Z","display_at":"2024-09-07T17:00:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"b6rsfygp0j7g","incident_id":"fvqn0kppzhs9","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Service Degradation","status":"resolved","created_at":"2024-08-19T22:26:23.000Z","updated_at":"2024-09-19T22:26:34.347Z","monitoring_at":null,"resolved_at":"2024-08-19T22:26:23.000Z","impact":"none","shortlink":"https://stspg.io/83wccb8f95yq","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-08-19T22:26:23.000Z","reminder_intervals":null,"id":"cs1n5nkrtswx","page_id":"x5yfvfpwp66m","incident_updates":[{"status":"resolved","body":"Onboarding and payout requests were temporarily disrupted due to a service degradation. Upon investigation, we discovered that the backend service intermittently affected these requests, leading to occasional failures in processing API calls. The issue was swiftly addressed and resolved, with all systems fully restored and passing health checks. We are closely monitoring the situation to ensure continued stability. Fortunately, there was no widespread business impact, as most of the affected requests were successfully retried.","created_at":"2024-09-19T22:26:23.500Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-09-19T22:26:34.295Z","display_at":"2024-08-19T22:26:23.000Z","deliver_notifications":false,"tweet_id":null,"id":"m23wdbmfpq1k","incident_id":"cs1n5nkrtswx","custom_tweet":null,"affected_components":[{"code":"jddgmczdlm68","name":"Payouts","old_status":"operational","new_status":"operational"},{"code":"fmrv403pcfn6","name":"Customer Onboarding","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Payouts","created_at":"2024-07-29T18:13:59.300Z","updated_at":"2026-07-24T15:37:23.056Z","position":2,"description":"Nium's Payout APIs","showcase":true,"start_date":"2024-07-29T00:00:00.000Z","id":"jddgmczdlm68","page_id":"x5yfvfpwp66m","group_id":null},{"status":"operational","name":"Customer Onboarding","created_at":"2024-07-29T18:14:53.314Z","updated_at":"2026-07-24T15:37:58.453Z","position":4,"description":"Onboarding APIs. Includes Individual \u0026 Business Customer, KYC, KYB.","showcase":true,"start_date":"2024-07-29T00:00:00.000Z","id":"fmrv403pcfn6","page_id":"x5yfvfpwp66m","group_id":null}]}]
}
